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FREQUENTLY ASKED QUESTIONS

Look here to get answers for your product, shipping &
order questions

PRODUCT QUESTIONS
What is the difference between the 500mg and 1000mg Nesa’s Hemp extract?
Nesa’s Hemp comes in two strengths: 500 mg and 1000 mg. The only difference is that the ‘500 mg’ bottle contains about 16.6 mg of cannabinoids per ML and 1/2 of it per serving, while the ‘1000 mg’ bottle contains about 33 mg of cannabinoids per ML and 1/2 of it per serving.

*The total amount of cannabinoids may vary slightly from batch to batch. See the lab results here.
How do I take Nesa’s Hemp? And how much should I take?

Our Hemp Oil Extract is a liquid that you place under the tongue using a dropper.

For best results we suggest the following…

DIRECTIONS FOR USE / HOW MUCH TO TAKE:

  • – Shake well before using.
  • – Place ½-full dropper of liquid under your tongue twice per day. (Morning and at bedtime.)
  • – Hold the liquid there and wait 2 minutes before swallowing.
  • – Avoid drinking liquids for 5+ minutes after taking Nesa’s Hemp Extract.
  • – Increase or decrease the serving size based on your results.
  • – Many people prefer a smaller serving (5-7 drops) in the morning.
  • – Include a mid-day serving if needed.
How long does a bottle last?
The suggested amount to take is one-half dropper twice per day – and each bottle contains 30 droppers of the extract. If used as suggested (one-half dropper twice per day), one Nesa’s Hemp bottle should last 30 days.

You will want to adjust your serving size based on the results you get, so the actual number of days may vary. Some people take a smaller serving in the morning (5-7 drops) and their bottles last a bit longer.
Will I fail a drug test at work?
Our Hemp Extract is a full spectrum product which means it contains many beneficial substances found naturally in the hemp plant. One of the substances is a very low amount of THC (less than 0.3% which is why it is legal to use in all 50 states.)

Although this amount of THC is in no way able to produce any type of a “high” feeling, it is possible that certain types of drug tests will detect the THC or will read the other substances like THC.

This outcome is highly unlikely and depends on several factors including timing, metabolism, serving size, etc., but to be on the safe side we would not recommend that you use our product if you are at all concerned about random drug tests and your job.
ORDERING, SHIPPING & HANDLING
Where can I find coupon codes?
As a first-time buyer, you may subscribe to our newsletter and claim your 25% off your entire order.

We occasionally issue coupons for different celebrations, holidays, etc. We will send these out to our subscribers via email, or share them on our social media pages. (Instagram or Facebook.) To make sure you don’t miss out on these offers, please follow our social media accounts and subscribe to our mailing list.
How do I use coupon codes when I order?

If you have a coupon code and you wish to use it for your order, please follow the steps below.

  1. Place desired item(s) in your shopping cart.
  2. Proceed to the checkout page.
  3. Enter the coupon code and press the “Apply” button.
  4. You will see the following to verify that the coupon code has been applied.

*Please note: You may use only 1 coupon or discount at a time.

**Discount coupons are not applicable for already discounted products or Auto-Ship subscriptions.

How long will it take for me to receive my order?
At Nesa’s Hemp, we take pride in our shipping speed! All items are shipped via USPS Priority Mail. You can expect a delivery time in about 2-4 business days after purchase within the USA, and 2-4 weeks internationally. In some rare cases, shipping may be delayed. Please read our Shipping Policy for more details. * Please note that processing your order may take up to 1 business day. **Tracking information from the carrier might not be available immediately after purchase.
When will you ship my order?

All orders placed BEFORE 12PM Pacific Time Monday through Friday will be shipped on the same day. Otherwise, all orders placed after 12PM Pacific Time Monday through Thursday will be shipped the following day.

All orders placed on Friday after 12PM Pacific Time and/or over the weekend will be shipped on Monday.

*Rarely, it could happen that shipping out may take an extra one or two working days. If your order is taking longer than expected, please contact customer service.

Can I modify my order after it has been placed?

If you’ve placed an order and would like to modify your contact information or shipping address, please contact us as soon as possible via email support@nesashemp.com or submit a request ticket by clicking here. If the order has not been shipped yet, we can modify the order as per your request. If the order has been shipped already, you will then need to follow the return/exchange process. If you wish to change your items or add/reduce the number of items in your order, please contact us as soon as possible via email at support@nesashemp.com or submit a request ticket by clicking here. We’ll need to cancel your order, so you can place a new order as per your needs. If the order has been shipped already, you will then need to follow the return/exchange process.

Where is my package? I got a shipping notice but it hasn’t arrived.

Once a package leaves Nesa’s Hemp, the carrier is responsible for its delivery. Responses to common requests such as package not received or delivered, missing package, and other tracking statuses are handled by the carrier and not Nesa’s Hemp. We are, however, happy to assist you with shipping information from our end to aid in your connections with the carrier.

Note: Often, packages might be left In/At Mailbox or Porch.

For goods shipped with USPS, please Click Here.

Does Nesa’s Hemp ship to all 50 US States?

Yes, our products are sold or shipped to all 50 US states.

Can you ship to my country?

We ship internationally to many countries but please NOTE:

  • If we are unable to ship to your country, you will not be able to choose it during checkout. The country name will be grayed out on the menu.
  • Due to constantly changing laws and regulations across the globe we leave it up to our customers to know and understand the specific laws surrounding hemp and CBD in their country. If for any reason your order is not delivered, we are happy to provide assistance, but we can’t be responsible for non-delivery or loss related to issues with Customs in your country or 3rd party shipping companies.
This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A doctor’s advice should be sought before using this and any supplemental dietary product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. Void where prohibited by law.
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