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Refund and Shipping Policy

Last updated on July 24, 2024

SHIPPING POLICY

U.S. ORDERS

The ship time will vary based on your Shipping Method selection at checkout:

- USPS Standard Delivery (2-5 Business Days)
- FedEx Expedited Delivery (2-3 Business Days)

In some rare cases, shipping may be delayed. If the delay is on our end, we will notify you. We cannot be responsible for delays experienced by the carrier

Due to the constantly changing laws and regulations regarding hemp and CBD around the world, we are currently unable to ship outside of the United States. We cannot be held responsible for non-delivery or loss due to customs issues in your country or third-party shipping companies. We apologize for this inconvenience and hope that laws will change so we can bring Nesa's Hemp to the world.

Any questions concerning your shipment or our shipping policy? Please email us any questions at support@nesashemp.com.

 

OUR RETURN POLICY

RETURNS

Have you read the Nesa’s Hemp Satisfaction Guarantee? Click here to view.

Please contact support@nesashemp.com to begin the process for any returns, refunds, or exchanges. Include your full name, date of purchase, item(s) purchased and reason for return. A representative will review your request and send you the next steps.

Badger Fulfillment Group Inc.

C/O Nesas Hemp LLC

13 Dogs Way, Harvard, IL 60033

EXCHANGES

You should expect to receive your refund within two to four weeks from the date you send us your return package. This allows time for the delivery of your item back to us, internal processing and validation of your return, and for the time required by the bank to process the refund request.

If you have not received your refund within this time, please contact us at support@nesashemp.com and let us know. We will do everything in our power to promptly resolve the issue.

REFUNDS

Please complete this form to begin the process for any returns, refunds, or exchanges. This form must be included with your return shipment and any related correspondence. A copy with the form will be received by our support team to follow up with the return and issue a refund once the return has been received.

Connect with us at support@nesashemp.com for any questions or concerns regarding our refund policy.

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This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A doctor’s advice should be sought before using this and any supplemental dietary product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. Void where prohibited by law.
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